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Legal

Privacy Policy

SOULGRIP INDIA LLP values your privacy. This policy explains what data we collect, how we use it, and how we protect it. By using our website, you agree to this policy.

Last Updated: April 2026
1
Information We Collect

Personal Information: When you create an account or place an order, we may collect your name, email, phone number, billing address, shipping address, and payment details.

Website Visit Information: When you browse our site, we automatically collect your IP address, device type, browser information, and page interaction data to improve your experience.

Aggregate Information: We may collect anonymised, non-identifiable data to analyse traffic and improve our services. This data cannot be traced back to any individual.

2
How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your queries and provide customer support
  • Send promotional emails and offers (only where you have consented)
  • Improve our website, products, and overall experience
  • Comply with legal obligations
3
Information Sharing

We do not sell, rent, or trade your personal information. We may share your data only with trusted third-party service providers (such as payment gateways and courier partners) who help us operate our business — and only under strict confidentiality agreements.

We may disclose your information if required by law, court order, or to protect the rights and safety of SOULGRIP and its users.

4
Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure — while we do everything we can, we cannot guarantee absolute security.

5
Your Rights & Choices

You have the right to access, update, or request deletion of your personal data at any time. You may also opt out of marketing emails by clicking the unsubscribe link in any email we send.

Note: Even if you opt out of marketing, we may still contact you for order-related updates and important account information.

6
Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes are posted means you accept the updated policy.

7
Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.

Questions About Your Privacy?

We're happy to help — reach out anytime.

Email
soulgrip.supp@gmail.com
Phone
+91 74794 43378
Hours
Mon–Sat 11am–6pm